Amanda Animal Hospital, Inc. at 6550 Lancaster-Circleville Road Southwest in Lancaster, Ohio

Customer Reviews about Amanda Animal Hospital, Inc.

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  Very professional and courteous staff. They went above and beyond normal expectations and took care to be sure that the medical paperwork for our goats was correct.
  April 19, 2017

  by Robbie Auman
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  My family has been using this vet for around fifteen years. We have taken many, many cats here, and three dogs here. For most of the time that we have been here, they have been amazing, done great in procedures, and have been very kind to our animals. We even had a beagle with a defective urinary tract, and they handled that situation in the best way. Things have gone downhill quickly in the past two years. I adopted a rescue cat almost two years ago now, and she had come from an abusive home. When I took her in for her check up, they said she needed a shot and worming medication. She was blatantly scared and the vet was not gentle with her, even though she is a very small cat, and at the time was a kitten. When I brought her back to get her claws out (my apartment complex required it), they assured me they use the safest procedure, etc. When I picked her up and we got home I let her lie around and recovery for a few days, then she started to be a little more active and herself again. During these first couple days she fell off of the stairs and her back feet started bleeding -- she did not have anything done to her back feet, she only had claws removed from the front. I called and they had me take her in, they saw that her feet were bleeding and they did nothing but charge us a large fee and send us home. Oh, and by the way, when it was time for her front paw bandages to come off, they had actually cut too far into multiple of her toes, to the point where she had to re-learn to walk on one foot. Fast forward to this year, I adopted a husky puppy who was six weeks old. We took her in and they acted normal with her, like they had with the other dogs. The next time we came in, she was a little bit bigger and the nurses were not acting normal towards her -- they seemed scared of her and she had done nothing abnormal. For her next appointment I could not make it, so my mom took her in (she had an eye ulcer). Apparently while there when my mom came into the room they demanded she muzzle my dog (again, a small puppy), and she said no, so they used a rabies catcher to hold her down. OBVIOUSLY this terrified her, she had never been treated like a wild animal before. Later, I took her in for her shot updates and my mom went again with me, and the nurse demanded I muzzle my dog, and then tried to tell me how bad huskies behave and how I need a professional trainer or she is going to attack people. First of all, that is unethical. We told the nurse the puppy doesnt like to be cornered and it scares her, but she cornered her anyways against our advice so Midna started growling, which then freaked out the nurse more. Long story short, throughout this appointment they were excessively rough, forced a muzzle on her, held her down with a rabies catcher, a nurse laid on top of her, and she scratched the vets hand while the nurse was roughing her around. When she was due to be spayed I called and had them write down that she should only have 1 person in the room with her, they cannot corner her, and she needs anxiety meds as soon as she gets there because they scare her. They assured me that they would follow my directions. Well they did the opposite of everything I told them and had to call my brother to come get her 6 hours early post-op because they literally had 5 nurses crowding her in the little cramped kennel, and then they had the nerve to argue with my brother when he told them they cant crowd her. Needless to say, we are not returning to this vet EVER, which is a shame since we were loyal customers for so long.
  February 23, 2017

  by McKenzie Johnson

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About Amanda Animal Hospital, Inc. in Lancaster